Contact Us

Whether you have a question about the dimensions of our metal plant stands, drainage specifications for our outdoor planters, wall fixings for garden hose holders, or the status of an existing delivery, the customer support team at 73 Dartmouth Road is here to assist you.

Direct Contact Information

  • Brand Name: 73 Dartmouth Road
  • Business Type: Independent British Garden & Patio Retailer
  • Business Contact Address: 73 Dartmouth Rd, London SE23 3HT, United Kingdom
  • Returns Address: 73 Dartmouth Rd, London SE23 3HT, United Kingdom
  • Telephone: +44 20 8054 4018
  • Email: support@73dartmouthrd.com
  • Customer Service Hours: Monday to Friday, 9:00 AM–5:00 PM UK local time (GMT/BST, as applicable)

Weekends and Bank Holidays: Our customer service desk and dispatch warehouse are closed on Saturdays, Sundays and applicable UK bank holidays. Messages received outside our published operating hours are handled on the next working day.

How We Handle Your Enquiries

Pre-Purchase Product Guidance

If you need to confirm the dimensions of a tiered metal plant stand, the specifications of a stainless steel hand trowel, or the hose capacity of a wall-mounted holder, please email us with the product name and your question. Our team will help you check the relevant product information.

Order and Tracking Enquiries

For enquiries about an existing order, please include your order number and the email address used at checkout. This helps our team identify your order and assist with delivery and tracking questions.

Email Response Time

We respond to email enquiries within one business day, Monday to Friday, excluding applicable UK bank holidays.

Ecommerce Platform Information

Our online store, 73dartmouthrd.com, uses the SHOPLINE platform to support our ecommerce operations.

The following details identify our ecommerce platform provider and are provided for reference. For questions concerning products, orders, deliveries, returns or refunds, please contact 73 Dartmouth Road using the customer service details above.

  • Platform Provider: SHOPLINE HOLDINGS LIMITED
  • Registered Address: 21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG
  • Provider Telephone: +852-81207281
  • Provider Email: support@shopline.com

For assistance with an order or any aspect of your shopping experience, please contact our customer support team directly using the details provided on this page.